Services & Support Charges
PAY-AS-YOU-GO SUPPORT
Standard next day business day response:
Callout Charge £20+VAT
Includes travel up to 15mile radius
subsequently £20+VAT per 10 mile radius
Labour, per hour £65+VAT
On-site: minimum 1hr, 1/2hr increments thereafter
Workshop: minimum 1/2hr, 1/2hr increments thereafter
Remote Support: minimum 1/2hr, 15min increments thereafter
Labour, per day £475+VAT
Emergency (within 4 hours) response:
Callout Charge £35+VAT
Includes travel up to 15mile radius
subsequently £35+VAT per 10 mile radius
Labour, per hour £85+VAT
On-site: minimum 1hr, 1/2hr increments thereafter
Workshop: minimum 1/2hr, 1/2hr increments thereafter
Remote Support: minimum 1/2hr, 15min increments thereafter
PRE-PAID SUPPORT PACKAGES
4 hour package £250+VAT
8 hour package £475+VAT
16 hour package £895+VAT
SUPPORT CONTRACTS AND PROACTIVE MONITORING
Please call 0845 45 95 200 for further details